We define quality by documenting service expectations and overall performance objectives. We then create a Quality Management System, which provides clear direction for our engineering, management, and the general workforce. When we say quality, we mean zero defects, low product damage, on-time delivery of orders, high productivity, meeting or exceeding KPI’s, and complete regulatory and safety compliance.
We next partner with our client companies to assure full compliance with all requirements, deliverables, and workforce management. Our teams support the implementation of needed modifications to these environments as required. We next implement “ground floor” Quality Assurance structures and processes on-site that are managed, directed, and performed by qualified Inergroup personnel. These structures and processes conform to our customer’s requirements and desired outputs in every way.